FAQs

Please select issues with details.

Please check the below details

With Android Feature to reduce app size Google delivers apk based each device configuration.
Don't install app from other devices as configuration will be different and app will not work.
Always download app from Google Play Store.

Voice alert uses internally Google-Text-Speech library app.
So, if it's not working please check the below Google App on your mobile device.
Install Google Text-To-Speech
Note : Text-To-Speech may require Internet connection to download language data if missing on your device.
Please turn on wifi/internet connection before validate
We have observed Android 8 mobile users has issues without internet connectivity
Samsung mobile can use Google-Text-To-Speech if issue with default samsung voice engine.
Setting -> Language input -> Text to speech -> Google Text-to-speech

Once this app has installed please follow below steps to validate setup for selected language.

From App Version 2.00.23 above provides links to download voice language data to support voice alert without Internet.
Open App Settings and "Other" section
Click the link to download data : "Click here to download Voice Language Data"
Select Voice Language and download data
Click on "Validate Setup"
Follow the instructions if any issues

Alarm notification will not work if you haven't selected proper ringtone.

Open App Settings and Battery Alert section
Disable the Notification Type : Voice
Enable Notification Type : Alarm
Click on "Custom Alarm Ringtone"
If Mobile has ringtones and not using external storage ringtones then don't give permission for external storage.
If you mobile has ringtones, please select the longer time playing ringtone.

Once this setup completes please validate setup

Please make sure that Notification running with status "Battery Health : Good"
If notification not running then app will not work.
Please give the permission for app to show notification if blocked from Settings.
Please exclude this app from any task killer programs.
If still has issue please send the send the mail to cool.apps.email@gmail.com

NOTICE FOR XIAOMI, OPPO USERS: In the security settings given by Xiaomi & Oppo default, please include the app for auto start.
In some phones, you need to turn on auto start option in background run setting.
Please check the issue App is not working on XIAOMI, OPPO mobiles for more details.

As per the Android 8.0 has limits for running app in background and will kill the app after some time.
Give the Permission to start app on reboot and remove the Background processing restriction.
- Security -> Manage Apps -> Battery Alert -> Permissions -> Autostart -> Enable option
- Security -> Manage Apps -> Battery Alert -> Permissions -> Battery Saver -> Select Option : "No Restriction"

Samsung Galaxy Note : Android 9 Pie Settings to allow app run in background.

Open Settings
Select "Device maintenance"
"Unmonitored apps" : Select apps to exclude from being put to sleep by the App power monitor.

OnePlus 6 : Android 9 Pie Settings to allow app run in background.

Open "Settings"
Select "Advanced"
"Recent app management" :
1. Normal clear: Clear task list and cache without clearing background processes.
2. Deep clear: Clear background processes, please note that some apps may stop working and you may not receive notifications.
You may close the running background apps frequently to make your phone perform steadily and faster.
But if you want some apps to be always connected and reachable, do the followings:
"Lock an app" :
Click recent button to reveal your open apps. Notice that a lock appears on the upper-right corner of the app.
Click the lock icon to lock or unlock the app.

BLU Vivo Go 6.0 : Android 9 Pie Settings to allow app run in background.

Youtube : Android Pie Settings Video

Please make sure that you download the Voice language data from App settings.
Some mobile needs internet connection for Voice Alert to download first time voice data.